No one told us there would be fish in the sea. The children were startled...

My fiance and I booked a twin-bedded room and we were placed in a double-bedded room. We now hold you responsible for the fact I find myself pregnant. This would not have happened if you had put us in the rooms that we booked...

The brochure stated: 'No hairdressers at the accommodation'. We're trainee hairdressers, will we be OK staying here..?

It took us nine hours to fly to Jamaica from England - it only took the Americans three hours...

It is your duty as a tour operator to advise us of noisy or unruly guests before we travel...

I compared the size of our one-bedroom apartment to our friends' three-bedroom apartment and ours was significantly smaller...

I was bitten by a mosquito - no one said they could bite...

We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white...

We had to queue outside with no air conditioning...

...And finally, from a holidaymaker in Spain:

There were too many Spanish people. The receptionist spoke Spanish. The food is Spanish. Too many foreigners.


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